Cookies Policy

What are cookies?

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device or remember information about a visit. Some cookies are placed by the website you are using, while others may be placed by service providers that support website functions, measurement, security or communications.

Pokiez Casino may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies. For simplicity, this policy refers to cookies and these related technologies together as cookies.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with information you provide when using the website or services. Where this occurs, the information may be treated as personal information under applicable privacy laws.

Session and persistent cookies

Session cookies are temporary. They are generally removed when you close your browser or end your visit. Persistent cookies remain on your device for a period set by the cookie or until you delete them. They may help remember preferences or recognise a returning visitor.

First-party and third-party cookies

First-party cookies are set by Pokiez Casino or by services operating on its behalf. Third-party cookies are set by an external provider. External providers may use cookies to provide functions such as website analytics, security, content delivery or advertising measurement. The use of third-party cookies is subject to the relevant provider’s own terms and privacy information.

How we use cookies

The cookies used on the website may vary depending on the pages you visit, the services you use, your device and the choices you make. Cookies may be used for the following purposes:

• Essential operation: to enable core website functions, maintain secure sessions, support account access and help the website respond to requests.
• Security and fraud prevention: to help identify unusual activity, protect accounts and transactions, prevent misuse and support the safe operation of the website.
• Preferences and functionality: to remember choices such as language, display settings, consent preferences and other features that make the website easier to use.
• Performance and analytics: to understand how visitors use the website, identify errors, assess page performance and improve the design, content and functionality of online services.
• Communications and marketing: where permitted and where relevant consent or another lawful basis applies, to help measure communications, display more relevant content or understand the effectiveness of promotional activity.
• Compliance and record keeping: to record choices, support responsible website administration and help meet legal, regulatory or contractual obligations.

Information collected through cookies may include your device type, browser type, operating system, approximate location, IP address, pages viewed, links selected, referring website, visit times and interactions with website features. The information collected will depend on the cookie and the way you use the website.

Cookies may help us distinguish between genuine activity and automated or harmful activity. They may also support the proper display of the website, help maintain information during a session and assist with investigating technical problems. Not every cookie is used for every visitor, and some functions may not operate if certain cookies are refused.

Essential cookies

Some cookies are necessary for the website to work as intended. They may support navigation, account security, authentication, session management, consent recording and other basic services. Because these cookies support essential functions, they may not be disabled through every preference tool. You may still be able to block them through your browser, but doing so may prevent parts of the website from working correctly.

Optional cookies

Optional cookies are not required for all basic website functions. Depending on the available settings, you may be able to accept or refuse categories such as analytics, functionality or marketing cookies. Your choices may be stored in a cookie or similar technology so that the website can remember them. If you delete those settings, you may be asked to make your choices again.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, the tool will allow you to make choices about optional cookies. You can review or change your choices using the available cookie settings, if that function is provided on the website.

You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, remove existing cookies, block some or all future cookies, or receive a notification before a cookie is stored. The steps differ between browsers and devices, so you should refer to the help or privacy settings provided by your browser or device manufacturer.

• Accept cookies when prompted if you want the website to remember preferences and provide the broadest range of functions.
• Refuse or restrict optional cookies through the website’s consent tool where that option is available.
• Delete stored cookies through your browser settings if you no longer want them on your device.
• Use private or incognito browsing tools if you do not want some local browsing information retained after a session.
• Review settings on each browser or device you use, as a preference made on one device may not apply elsewhere.

If you block or delete cookies, some pages, account features or website functions may not operate as expected. You may need to repeat certain choices, sign in again or adjust settings each time you visit. Blocking cookies may not remove information that has already been collected or stored by a service provider.

Cookie preferences are separate from other privacy choices. For example, changing cookie settings may not withdraw consent for direct communications, update account information or remove information held for legal, security or account administration purposes. Those matters are addressed in the Privacy Policy or through the relevant account and communication settings.

Third-party services and information handling

Pokiez Casino may use third-party providers to support website hosting, security, analytics, payment or account-related functions, customer support, content delivery and other online services. These providers may use cookies or similar technologies to perform services on our behalf or to provide services under their own arrangements.

Third-party services may collect information about your browser, device and interaction with the website. A provider may combine information collected through the website with information collected from other websites or services, subject to its own privacy practices and legal obligations. Pokiez Casino does not control the privacy practices of independent third parties.

You should review the privacy and cookie information published by relevant third parties if you want to understand how they collect, use, store or share information. Where a third-party service provides its own control or opt-out mechanism, that mechanism may be separate from the cookie settings available on the Pokiez Casino website.

Cookie information may be accessed by authorised personnel, service providers and other parties where reasonably required to operate the website, protect users, investigate suspected misuse, provide requested services, meet legal obligations or manage the business. Information may be stored or processed in Australia or another country, subject to applicable privacy requirements and the arrangements described in the Privacy Policy.

Information security and retention

Reasonable technical and organisational measures may be used to protect information collected through cookies from unauthorised access, loss, misuse or alteration. No method of transmitting or storing information online can be guaranteed to be completely secure.

The length of time a cookie remains on your device depends on whether it is a session or persistent cookie and on its purpose. Information collected through cookies may be retained for as long as reasonably necessary for the purpose for which it was collected, to support legitimate business needs, resolve disputes, maintain records or meet legal obligations.

Changes and questions about this policy

We may update this Cookies Policy from time to time to reflect changes to the website, the cookies and technologies we use, our service providers, legal requirements or our information-handling practices. When changes are made, the updated version will be published on the website with a revised policy date or other indication of the update where appropriate.

You should review this page periodically so you remain aware of how cookies are used. If a change requires a new consent choice, the relevant cookie notice or preference tool may be displayed again. Continuing to use the website after an updated policy is published may indicate that you have read the updated information, but consent will be requested where required by applicable law.

If you have a question about this Cookies Policy, want to ask about information collected through cookies, or need help understanding your available choices, please use the official contact or support channel made available on the Pokiez Casino website. Requests may need to be verified before information can be provided or changes can be made.

For information about personal information, access requests, corrections, complaints and other privacy matters, please refer to the Pokiez Casino Privacy Policy. Nothing in this Cookies Policy limits any rights or protections that apply to you under Australian privacy law or other applicable law.